I've been noticing on and off for the last year that quite frequently I would get a package dropped outside my door. Kinda like a hit and run - the postman would drop the package outside the door, ring the doorbell and then leg it! So I would open the door see no-one except this package lying on the floor. The poor person that sent it paid for Signed For delivery, but obviously got a drop-and-run service instead.

 The other annoying thing they do is chuck the package through the bathroom window! From time to time I'd find odd packages in our bathroom - it seems that dropping the package outside and running off can sometimes be too much effort, or maybe too boring job. So, a few weeks ago I had enough and I sent off a complaint to Royal Mail. Took them forever to respond (about 3 weeks) and said:

"I fully appreciate how important it is that we obtain a signature upon
delivery, as this is the main reason for using our Recorded service. In the
circumstances, I have reported this to the delivery office concerned and
action will be taken to make sure that the problem does not happen again.

Thank you for taking the time to let us know about this problem.

I hope that you are satisfied with the action I have taken."

That was from Marion Williams in Customer Services.

This was actually not the first time I had to complain about this. I sent a recorded letter in 2004 to an address around the corner - they never got a signature and all they said was "sorry, here are some stamps". Think next time I'll CC watchdog in my complaint... 

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